Version Number: 2
Issue Date: 30th March 2018
A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Types of cookies we use
We use the following types of cookies:
Analytical: These cookies count the number of visitors and to follow how visitors move around our website. They enable us to see how our website works and make improvements by ensuring that users easily find what they are looking for.
Preferences: These cookies are used to recognise you. They are stored on your device and used whenever you return to our website. This enables improved login and use experience, by greeting you by name and remember your preference, which may include content that is personalised for you or settings you have selected (for example, your language or region).
Targeting: These cookies are stored on your device and allow the preferences or actions of the user of our site to be recorded, such as the pages you visit and/or the links you follow. This information is used to make our website and/or any advertising that we display more relevant to your interests.
As defined above, some cookies are set that are essential for the website and online services to operate efficiently.
These cookies do not capture personally identifiable information (PII), and operate as follows:
This cookie checks if your browser supports cookies
Our website may set several third-party cookies. We do not control the operation of third-party cookies.
We may also share your 'Preference/Targeting' information with third parties for the purpose of improving your experience on our website.
Third-party cookies which may be set on our website include:
Google’s Remarketing cookie allows us to promote products or services that may be of interest to you. You may see our adverts on Google’s Display Advertising Network of partner websites and Google’s own search results pages. We carefully select the products or services we promote based on the pages you have visited on our site. You can opt out of Google Remarketing by changing your Google Ad Settings.
Hubspot is our CRM system and the Hubspot cookies allow us to provide you with the best customer service by recognising you when you visit our website. It lets us know what pages you have visited and identifies you if you use our online chat or submit one of our contact forms. You can find out more about the Hubspot cookies here: https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
Drift provides our instant chat functionality which is a vital part of the service that we provide to you. It allows us to keep chatting to you as you switch between pages of the website, and pick up where we left off if you return another time.
Cloudflare is a platform that we use to help with keeping our website secure. The Cloudflare cookie is used to identify individual devices behind a shared IP address. You can find out more about the Cloudflare cookie here: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-
Wordfence is another platform that we use to help keep our website secure. The Wordfence cookies are used to verify whether visitors are humans or bots, and to group page views together.
You can block cookies by changing the setting of your browser, which allows you to refuse all or some cookies. Note: if you block all cookies, which includes essential cookies, your access to all or parts of our website, together with some services of our site, may be restricted. For more information about blocking cookies you can visit these websites: www.aboutcookies.org or www.allaboutcookies.org.